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Verizon/Frontier Scam (Read 6760 times)
b0b
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The revolution will not
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Battle Creek, Michigan
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Verizon/Frontier Scam
Jan 30
th
, 2011 at 9:53am
Since we all live vaguely in the same area, I thought I'd give you guys a heads up. My NC Frontier (formerly Verizon) bill for my home phone nearly doubled this month. When I checked it out, I saw two fraudulent transactions from Payment One, who was billing on behalf of "Internet Commerce Co". Of course, I've never heard of Payment One or Internet Commerce Co., and I certainly haven't received any benefits from my supposed subscription.
I called NC Frontier who basically told me "tough cookies." Every bad thing I've heard about their customer service is absolutely true. They told me I had to call the fraudulent company and nicely ask for a refund. Mind you, this is a company that is scamming me, so my expectation of them doing the Right Thing™ is slim to nil.
Supposedly, I signed up for this service in December using my 409 Thomas Street address (we moved in 05/2008) and an e-mail address of DouglasAKline@Yahoo.com. That makes sense, right?
-b0b
(...grrr!)
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The_Fat_Man
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Colorado Springs, Colorado
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Re: Verizon/Frontier Scam
Reply #1 - Jan 30
th
, 2011 at 2:13pm
Call and cancel that bitch. Who uses home phones anyways? This is 2011. Also, that doesn't seem right, if the charges appeared on a NC Frontier bill, then they should be held responsible for it.
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spanky
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Re: Verizon/Frontier Scam
Reply #2 - Jan 31
st
, 2011 at 10:27am
Yeah, wish there was a company out there that wouldn't pull that. (was really hoping for verizon as I am looking to get fios when it is available here.)
Att has upped my bill by $5 for the last three months. (one of those was an introductory offer. Another was a HD tax for MI now? And the last was tough, just pay what we tell you.)
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Stick
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Re: Verizon/Frontier Scam
Reply #3 - Feb 10
th
, 2011 at 1:58pm
Yeah I signed up for ATT DSL service and their promotional wording was so complicated that I had to call them and ask how much I would be paying total after 12 months of service. They couldn't even answer that question. I was having two credit cards billed every month. One for $20 and one for $45. Then I get credited for the next few months and my amount owed is -$35. I've never been to a goat rodeo...
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